Frequently Asked Questions (FAQ)
Shipping
Orders on in-stock products are processed and shipped out the same day if placed by 2PM EST. We offer standard and expedited shipping options, as well as in-store pickup.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
Please see our complete return policy.
Yes, we do! Click here and choose your device/specs to lock-in your instant buy back pricing!
Yes, we do. On any order that is returned or canceled, there is a 20% restocking fee.
Payment Options
Yes, we offer financing through Affirm. We also have the no-credit option from Katapult and Acima!
Payment options through Affirm are subject to an eligibility check and are provided by these lending partners:affirm.com/lenders.
All major credit/debit cards are accepted. We also have financing from Affirm, and the no credit option from Katapult!
Payment options through Affirm are subject to an eligibility check and are provided by these lending partners:affirm.com/lenders.
Company Information
Yes, we do! Come see us at 11 S 15th St, Richmond, Virginia 23129.
We do! Click on the repair link to check out all the repairs we offer! If you don't see a repair for your device just shoot us an email or call, more than likely we are able to repair it!
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.